Privacy Policy

1. Introduction

We at Elnaz Aesthetic („we“, „us“, „our“) respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.elnaz-asethetic.com or use our services.
This Policy is in accordance with the Personal Data Protection Law (Federal Decree Law No. 45 of 2021) of the United Arab Emirates, as well as other applicable laws and regulations.

2. Data Controller

  • Company: Elnaz Aesthetic
  • Address: Office 103. Indiago Central 8. Sheikh. Zayed Rd. Dubai
  • Email: contact@elnaz-aestheic.com
  • Phone: +971 52 110 0348

3. Personal Data We Collect

We may collect and process the following types of data:

  • Identity Data: name, nationality, date of birth
  • Contact Data: email, phone number, address
  • Transaction Data: purchases, orders, billing details
  • Technical Data: IP address, browser type, operating system, device type
  • Usage Data: website interactions, cookies, browsing behavior
  • Marketing Data: communication preferences, feedback

4. How We Collect Your Data

  • Directly from you (forms, orders, registrations, inquiries)
  • Automatically through cookies and tracking technologies
  • From third-party partners (where lawful and with your consent)

5. Purposes for Processing

Your personal data may be used for:

  • Delivering products and services
  • Responding to inquiries and support requests
  • Processing transactions and billing
  • Improving our website, products, and services
  • Sending marketing communications (with consent)
  • Complying with legal or regulatory obligations

6. Legal Basis

We process data under the following bases:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate interests

7. Sharing Your Data

We may share your data with:

  • Service providers assisting in operations, IT, and communications
  • Government/regulatory authorities, if legally required
  • Business partners or affiliates (with safeguards in place)
  • Other parties with your explicit consent

8. International Transfers

If your data is transferred outside the UAE, we ensure that proper protections are in place and that transfers comply with UAE law.

9. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, alteration, or disclosure.

10. Data Retention

Your personal data will be stored only as long as necessary for the purposes stated above or as required by law.

11. Your Rights

You may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where legally permitted)
  • Object to or restrict processing in certain circumstances
  • Withdraw consent at any time

12. Cookies & Tracking

We use cookies to improve your browsing experience and analyze website usage. You can manage or disable cookies through your browser settings.

13. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be published on this page, and significant changes may be notified via email or on our website.

14. Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

  • Email: contact@elnaz-aesthetic.com
  • Address: Office 103. Indiago Central 8. Sheikh. Zayed Rd. Dubai
  • Phone: +971 52 110 0348

15. Use of Third-Party Services

Instagram

Our website may contain links to or integrations with Instagram. If you interact with Instagram content on our site (such as embedded posts, links, or sharing features), Instagram may collect personal data including your IP address, browser details, and interactions. This data is processed in accordance with Instagram’s own Privacy Policy: https://privacycenter.instagram.com.

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to analyze website usage and improve our services. Google Analytics uses cookies to collect information such as IP addresses, device type, browser type, and user behavior on our site. The data may be transmitted to and stored on servers operated by Google, including servers located outside the UAE.
You can prevent Google Analytics from collecting your data by installing the Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout.
More information on Google’s privacy practices: https://policies.google.com/privacy.

Google Search Console

We use Google Search Console to monitor and maintain our website’s visibility in Google search results. This tool helps us analyze search traffic and performance, identify issues, and improve the site’s ranking. Google may collect anonymized usage data in connection with this service. No personal data is shared with us directly from Search Console. For details on Google’s handling of data, please review their Privacy Policy: https://policies.google.com/privacy.